Messaging Privacy Policy

Effective Date: 8/21/2026    Last Updated: 8/21/2026

Overview

Winmark Corporation (“we,” “us,” or “our”) operates a text messaging program to communicate with customers who have opted in to receive messages. This policy describes how we collect, use, and protect information in connection with our SMS/MMS messaging services, which are delivered through Bandwidth Inc. as our messaging provider.

Information We Collect

When you opt in to receive text messages from us, we may collect:

• Your mobile phone number
• Message content you send to us
• Date, time, and frequency of messages sent and received
• Opt-in and opt-out records

How We Use Your Information

We use the information collected through our messaging program to:

• Send you the messages you requested (e.g., alerts, promotions, confirmational updates)
• Respond to messages you send us
• Maintain records of consent and opt-out requests
• Comply with applicable laws and carrier requirements

Text Messaging Terms

• Opt-In: By providing your phone number and consenting to receive messages, you agree to receive text messages from Winmark Corporation.
• Opt-Out: Reply STOP at any time to unsubscribe. You will receive a confirmation message and no further messages will be sent.
• Help: Reply HELP for assistance or contact us at legalcompliance@winmarkcorporation.com.
• Message Frequency: Message frequency varies.
• Message & Data Rates: Message and data rates may apply.
• Carriers: Supported carriers are not liable for delayed or undelivered messages.

Information Sharing

We do not sell, rent, or share your mobile phone number or message content with third parties for their own marketing purposes.

We may share your information with:

• Bandwidth Inc. — our SMS/MMS messaging provider, solely to deliver messages on our behalf
• Service providers who assist in operating our business, under confidentiality obligations
• Law enforcement or regulators when required by law

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Data Retention

We retain messaging records for as long as necessary to fulfill the purposes described in this policy and to comply with legal, regulatory, and carrier requirements. Opt-out records are retained indefinitely to honor unsubscribe requests.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our messaging program is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to modify this policy from time to time and will mark new versions with a corresponding effective date. We recommend that you visit the site regularly to review any changes in our practices.

Your California Privacy Rights

California Civil Code § 1798.83 permits users that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the website.

Conclusion

We appreciate how important privacy is to you. We want you to understand why we collect and sometimes share information about you and how this can benefit you. Simply stated, by knowing more about you, we can provide a greater range of information, products and services that may be of interest to you.

If you have any questions about our Privacy Policy, please contact us at:

Winmark Corporation
Attn: Legal Department
605 Highway 169 N, Suite 400
Minneapolis, MN 55441
(763) 520-8500
legalcompliance@winmarkcorporation.com