Careers

We have great opportunities for a customer-focused IT Help Desk Technician (IT Support Center Technician) to join our talented team. Support Center Technicians are key in diagnosing and resolving software and hardware issues or questions related our franchisees’ use of the Company’s proprietary and third-party software. You will be an integral part of a collaborative team that provides comprehensive franchisee support. Winmark Corporation is a premier, nationally recognized franchisor of over 1300 resale retail stores in North America, including Once Upon A Child®, Plato’s Closet®, Play It Again Sports®, Music Go Round® and Style Encore®.

Primary qualifications for the IT Support Center Technician role include:

• 2 – 4 years of computer-related support and/or education, with A+ and/or Network+ certification preferred
• Must possess knowledge of PCs and operating systems including troubleshooting capabilities and networking experience
• Point-of-Sale hardware experience a plus
• Successful candidates are detail-oriented and must have excellent problem-solving skills, and strong verbal and written communication skills
• Strong organizational and time management skills, with the ability to prioritize multiple cases and projects
• Ability to build strong relationships in a collaborative, team environment
• Previous customer service experience with ability to display a high degree of professionalism, confidentiality, tact, and diplomacy with franchisees
• Must be available to work some nights, weekends, and holidays (rotated across staff)

The IT Support Center Technician role is on-site at Winmark’s Plymouth, Minnesota location. Annual salary is $45,000 – $50,000 DOQ, plus discretionary profit0sharing and great benefits package.

At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it’s like to work for a company where taking care of our people is genuinely a top priority – where we seek out those looking for a career, not just a job, and we offer exceptional benefits.

In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. Looking to surround yourself by people that help you become your best you, then let’s connect!

Local candidates preferred; no relocation assistance.

We are always looking to expand our talent network for upcoming opportunities as a New Retail Store Development Manager.

Winmark Corporation is a nationally recognized franchisor of Once Upon A Child®, Plato’s Closet®, Play It Again Sports®, Music Go Round® and Style Encore®. As a New Retail Store Development Manager, you will support franchisees in opening new resale retail stores and help make a positive impact to communities throughout North America (50% travel). Work in a collaborative group setting to help create a tailored experience for new franchisees and guide them through the beginning operations of a new store. You will assist franchisees before their store opens, training essential skills, and helping the stores as they open to buy, grand openings to sell, and help create continued training programs. This role is pivotal to the successful onboarding of new retail store franchisees.

Primary qualifications for New Store Development Manager role include:

• 3 – 5 years experience in retail operations, retail sales, or merchandising; retail leadership experience desirable
• Excellent written and verbal communication skills, paired with the ability to present and train small to mid-size groups
• Strong relationship building skills with a high level of professionalism, tact, and diplomacy
• 2- or 4- year degree preferred; or a combination of education and relevant experience
• Computer literate
• Ability to work both collaboratively and independently
• Requires frequent travel 2 – 3 days during the M-F work week, up to 50% of the weeks
• Must have a valid driver’s license, with the ability to travel in the United States and Canada

At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. You will discover what it’s like to work for a company where taking care of our people is genuinely a top priority – where we seek out those looking for a career, not just a job, and we offer exceptional benefits.

The New Store Development Manager role is onsite at Winmark’s Plymouth, Minnesota location, with up travel to new store locations. Annual salary is $48,000 – $58,000 DOQ, plus discretionary profit-sharing and great benefits package.

In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. If you are looking to surround yourself by people that help you become your best you, then let’s connect!

Leverage your Retail Management experience in a new way! Winmark Corporation is a nationally recognized franchisor of Once Upon A Child®, Plato’s Closet®, Play It Again Sports®, Music Go Round® and Style Encore®. Support our Franchisees by traveling (30%) to offer In-Store Support and help have a positive impact to communities throughout North America. This position offers a set schedule (Monday – Friday, 8 am – 5 pm) and work/life harmony. Winmark offers fantastic benefits at great rates. At Winmark you will discover what it’s like to work for a company where taking care of our people is genuinely a top priority – where we seek out those looking for a career, not just a job.

Primary qualifications for Field Operations Manager role include:

• 4 – 7 years Retail Management experience including inventory, financial management, P&L analysis, preferably in multi-unit retail management with soft lines or similar industry
• Excellent written and verbal communication skills
• Strong relationship building skills with a high level of professionalism, tact, and diplomacy
• 2- or 4- year degree preferred in Business Management or related field; or a combination of education and relevant experience
• Demonstrate ethical standards, using confidentiality
• Computer literate
• Ability to work both collaboratively and independently
• Ability to travel (approximately 12 weeks throughout the year, 25 – 30% out of town travel)
• Must have a valid driver’s license

The Field Operations Manager role is on-site at Winmark’s Plymouth, Minnesota location, with travel to franchise store locations. Annual salary is $70,000 – $80,000 DOQ, plus discretionary profit-sharing and great benefits package.

At Winmark Corporation you will work in collaboration with others who are passionate about cultivating strong relationships and those who want to make a positive influence on communities, while making a sustainable impact on the world. At Winmark you will discover what it’s like to work for a company where taking care of our people is genuinely a top priority – where we seek out those looking for a career, not just a job, and we offer exceptional benefits.

In exchange for your talent, Winmark offers rich health and welfare benefits such as a low premium, low deductible health plan, dental insurance, company-paid life and short-term disability insurance, generous paid time off, profit sharing, 401(k) retirement plan, and more. Open doors, relationships and taking care of our people are essentials of the Winmark culture; we offer career pathing, development opportunities and promote from within. Looking to surround yourself by people that help you become your best you, then let’s connect!